SHIPPING & RETURNS
|UNITED ARAB EMIRATES||DHS 60||FREE from DHS 600.00+|
STORE CREDIT REFUND
- All items can be returned within 14 days of receipt in their original condition and unworn.
- After processing the return, the order will be canceled or adjusted. All returns will be refunded in the form of a store credit.
- If the return period is exceeded, the return can be rejected and sent back to the customer for a fee. Items returned improperly will not be refunded.
DO YOU WANT TO RETURN SOMETHING?
Contact our team via e-mail and tell us the following information
- Order number: #
- reason for the return
- Photos in case of errors or defects
Important: In the event of quality problems or errors, send photos so that we can send the complaint to the dealer. The item and the defect must be clearly visible in the photo.
The right of return is excluded for the following products:
- Underwear & Swimwear
- beauty products
- Articles from special campaigns (e.g. special sales, Black Friday, clearance sale)
- multimedia and electronics
Our team will email you a return label with the relevant return address.
Please note that you can only register items for return which have also been delivered to you.